Q1: What is the difference between Premium Quartz Stone and Sintered Stone?

A: Our Premium Quartz Stone is made of 90–93% natural quartz with resin. It is durable, strong, and widely used for kitchen countertops. Sintered Stone is manufactured under 1200°C high temperature and high pressure, offering superior resistance to heat, scratches, and stains, making it suitable for countertops, walls, and furniture applications.

Q2: How many stone colors do you have?

A: We carry 300+ colors across Quartz, Sintered Stone, and Artificial Marble collections. Visit our factory showroom in Semenyih to view full slabs.

Q3: Do you provide custom cut-to-size and installation services?

A: Yes. We provide full fabrication services including cutting, polishing, edge profiling, sink cut-outs, and professional installation.

Q4: Can quartz or sintered stone scratch or stain?

A: Quartz is stain-resistant but not 100% heat-resistant. Sintered Stone provides higher performance – resistant to heat, scratches, and stains.

Q5: How can I get a quotation?

A: You can send us your kitchen drawings or countertop sizes for a quotation. Once the deposit is placed, we will arrange a site measurement.

Q6: Can I request samples?

A: Yes. We provide free small samples (subject to availability). For full slab viewing, you may request our digital catalog (Google Drive) or visit our Semenyih factory.

Q7: Do you accept custom designs?

A: Absolutely. We fabricate kitchen tops, island counters, vanity tops, dining tables, laundry sinks, flooring, and wall cladding with customized edges and finishes.

Q8: How long does installation take?

A: Standard kitchen countertop installation usually takes 1 day. Larger or more complex projects may require 2 days or more.

Q9: Do you provide site measurement?

A: Yes. Once the deposit is received, our measurement team will visit your site, confirm dimensions, and liaise with our production team before installation.

Q10: What warranty do you provide?

A: We provide factory warranty against manufacturing defects or workmanship issues:

Compressed Marble / Basic Quartz:1 Year

Premium Quartz Stone: 2 Years

Sintered Stone: 2 Years

Natural Stone: 2 Years

For issues not covered under warranty, we also provide after-sales services (with service charges).

Q11: How do I maintain artificial stone such as compressed marble or quartz stone?

A: Clean daily with mild detergent & water. Avoid strong chemicals. Use cutting boards for chopping and trivets for hot pots (especially on quartz).

Q12: Where do you deliver?

A: We deliver across Klang Valley, Selangor, and Seremban. For other locations, please contact our team for support.

Q13: What is the lead time after confirming an order?

A: Typically 3–5 working days after site measurement and full payment.